Help


Try a Product
Buy a Product
How to Reorder (buy additional licenses/receive discount)
How to use the discount Promo Code
Licensing
Payment Options: Troubleshooting and Support procedure (How to get Support)
Contact us
Resellers/Affiliates
About us

Try a Product

We provide Free versions (limited functionality) or Trial versions (14-day limit) of all our products downloadable directly from http://www.4team.biz and the product websites.

Option 1

Buy the 4Team CD or USB drive. You can order the CD by clicking here and USB drive by clicking here. They include all the products trial setup files. You can use this CD or USB drive for backup and reinstallation purposes after you buy one of our products.

Option 2

Download the Free or Trial version from our website.

1. From the Product website enter your e-mail address, click Download now and follow the instructions.

2. From http://4team.biz/Downloads.aspx find the product you wish to download in the product list and click the “Download” button. The download will start automatically.

! Important:
After downloading, we will send you the installation instructions via email, please read them carefully.

Buy a Product

Click Buy on the Product website top menu.

Step 1 (on the product's "Buy" page).

Choose the product license, consider upgrade and delivery options you want to buy .
Enter the number of licenses you require. Please select CD or USB Flash Drive, if needed Otherwise, the default delivery method (Download) will be used.

Step 2
Click "Add to Cart".

Step 3
You will now be transferred to 4Team Store. Here, you can see your Shopping Cart with recently selected items and the total amount. If you are eligible for any discount, please enter your Promo Code in the appropriate field. Please consider the products in the "Frequently Bought Together" Section, significantly discounted, if bought together with your shopping cart items.

Step 4
Click "Check Out".

Step 5: Sign Up/Sign In
You will be asked to sign up or sign in. If you are a new customer please enter your e-mail address and provide other required information; if you are a returning customer, enter your e-mail address and password. Click "Sign In"

Step 6: Payment Information.
Select the type of payment method you prefer.
To pay with a Credit/Debit Card, fill out or check your Billing Address and Credit/Debit Card Information.
Click "Continue".
To pay through PayPal, follow the screen instructions.

Step 7: Verify / Place Order (Credit Card, Debit Cart, Check or Money Order by mail, P.O., Wire Transfer)
Please verify the provided information. If the information is incorrect, click "Change".
Click the "Place Order" button. Complete your payment details and click the "Proceed" button (for credit card payment). For other types of payments follow the screen instructions.

Step 8: Receipt
Here you can print your Invoice, access your Activation Code, download products link, and additional instructions.
If you have any more questions, please do not hesitate to contact us.

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How to Reorder (buy additional licenses)

You can buy additional licenses using "Reorder" from "My Account" or buy it from the website using your account information.

Reorder Steps:
  • Use the "Buy now" link available at the product website and follow the regular purchasing process.
  • If you have any discount Promo Code, enter it in the Shopping Cart prior to checking out.
  • Click the "Check Out" button and follow the instructions.
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How to use the discount Promo Code.

1. Add your product to the Shopping Cart on the product "Buy" page by clicking the "Add to Cart" button.

2. While in the Shopping Cart, enter your Promo Code and click the "Apply" button. The Discount will appear in the shopping cart product list.

3. Click the "Check Out" button.

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Licensing:

One software license is required per single user account, per one computer (PC workstation or server).

Every license or upgrade includes: 1 year of free updates and free support via e-mail and Live Help.

Please check the product pricing page for an additional information.


License policy explanation:

  • As long as a license is used on the computer where it was installed, the license will never expire.
  • If you need to transfer your license to another computer or user account, we can reset it for you if you contact our sales support via e-mail or LiveHelp (Chat) service.
  • A license can be transferred (reset) 3 times during the year after the purchase date (support period).
  • A license cannot be transferred if it has expired for technical support and product updates, as the license transfer is considered to be a support case. You will need to purchase the product upgrade if you want us to reset the license that expired.

Please note:

  • Reinstallation (crash) of the operating system is considered to be a creation of a new user account.
  • Every user account on every separate computer that participates in sharing requires an individual license.

Payment Options:

Credit cards

We accept all major credit cards including MasterCard, EuroCard, Visa, Amex, Diners, Discover.
What if I don't want to send my credit card details over the Internet on your website? Alternatively, you can place your order via Paypal or over the telephone with one of our Customer Services Representatives who will be happy to help you.
Credit cards:


Debit cards:


How safe is it?

Using your credit card/debit card to purchase products from the 4Team Corporation Web sites (www.4team.biz and www.4TeamStore.com) is a secure process. Your personal information and credit card details are encrypted before they leave your computer and therefore cannot be read as they are sent to us via the Internet. Your credit card information is not stored with us. All credit card processing is done via PayPal .



What about taxes?

The tax applied to your order may vary according to a number of factors: these include your address, the registration / delivery address for your product(s), exempt status, etc... Where applicable, tax is calculated and rounded at a per-unit level.

Customers Who Reside in the Americas (including USA)
If a product is delivered within the state of Florida, USA, unless you are exempt, you will be charged sales tax at the current applicable rate on that item. 4Team Corporation does not collect Sales or Use Tax for other states and, where state law requires, you may have to self-assess and report Use Tax on products purchased from us.

Customers Who Do Not Reside in the Americas (including USA)
4Team Corporation does not collect Sales or VAT Tax*, and you may have to self-assess and report Tax on products purchased from us. Orders delivered to other countries outside US, do not include VAT or Sales Tax.

*Except when payment is made via Online Banking services, such as Sofort and GiroPay in these countries: Austria, Belgium, France, Germany, Italy, Netherlands, Poland, Slovakia, Spain and Switzerland. In this case 20% VAT will be automatically added to the total sum of the order and shown on the Invoice from 4Team Corporation Ltd, UK.

The tax treatment is correct at January 2013 and is subject to modifications as and when tax legislation and rates change.

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What is the CCID/CVV and where can I find it?

For your protection, we ask that you enter an extra 3-4 digit number called the CCID/CVV. The CCID/CVV is NOT your PIN number. It is an extra ID printed on your Visa, MasterCard, Discover, or American Express Card.

Visa, MasterCard, and Discover: On the back of the card in the top-right corner of the signature box. It is the three-digit number following the credit card number.
American Express: On the front of the card. Enter the four-digit number on the right directly above the credit card number.

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Bank Transfer/Check/Money Order

You can pay for your order by bank transfer or check written in English and in US Dollars.

Payment by Check/Money Order
Please make checks payable to "4Team Corporation". Checks should be sent to our office. We accept checks in US Dollars only.

Payment by bank transfer / wire transfer
Use on-screen payment instructions after your ordering process is completed.

! Remember to reference your company name and Invoice number with all payments.
Please note that we will not activate our products, whether downloaded for trial or for full use, until/unless we have received the payment. For immediate purchase and activation please use our Credit Card, PayPal options. We will send you the Activation Code within 24 hours.
! Please remember: That you are responsible for any and all transaction fees charged by the banks performing the transaction. Be sure to ask your bank what their fee is for performing the transfer and include it in the amount transferred. Any transaction fees that decrease the total amount received into 4Team Corporation's account will be due immediately.

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Online banking

We support some of the Online Banking services such as Sofort and GiroPay. For payments through GiroPay or Sofort in any currency 20% VAT will be automatically added to the total sum of the order.

Sofort Banking
Payment in real time using your online banking login securely via Sofort Banking with instant order delivery.
Supported countries (EUR only): Austria, Belgium, France, Germany, Italy, Netherlands, Poland, Slovakia, Spain, Switzerland.
Supported countries (GBP only): United Kingdom.

GiroPay
Payment using online bank transfer with PIN and TAN via GiroPay for instant order delivery.
Supported countries (EUR only): Germany.

We do not store any payment information.

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Purchase Order

We accept authorized purchase orders from US corporate customers, government agencies and educational establishments.

  • Please fax, mail or scan and e-mail purchase orders to 4Team Corporation:
    Fax: +1 (954) 780-3795
  • Post your purchase order:
    4Team Corporation
    5645 Coral Ridge Dr #211
    Coral Springs
    FL 33076
    USA
    e-mail: sales@4team.biz
  • Remember to reference your company name and the Invoice number with all payments.
    Please note that we cannot allow download and activate our products until we have received payment. For immediate purchase please use our credit card, Paypal/Credit Card options. We will send you the Activation Code within 24 hours.
  • We work with the POs in the following way:
  • We will fax or e-mail you our Invoice and wait for your actual payment before activating the software.
  • You can download the trial version of the product and use it.
  • You make the payment. You can pay by credit card on our Web site or send us your check. In this case you will have to go through the payment process on the Web site anyway, choosing the method of payment as "check by mail".
  • We will e-mail you the Activation Code for the program after receiving your payment (you will be able to activate your trial version without reinstalling).
  • Please note that we will not activate our products, whether downloaded for trial or for full use, until/unless we have received the payment.
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Payment Security

All your payment information is encrypted and protected by SSL certificates issued by the Go Daddy Secure Certification Authority (www.4Team.biz) and GeoTrust DV SSL CA (www.4TeamStore.com). The SSL certificate verifies that we are who we say we are. By clicking on the Go Daddy or GeoTrust Authentic Site Seal, you are linked to a secure page on this Web site that provides details on the Authentic Site program as well as how to view our Digital ID. Click the seal if you would like to see the 4Team Corporation Web site's verification details and Digital ID.
Worried about using a credit card to buy over the Web? None of our customers have reported fraudulent use of a credit card as a result of purchases made on our Web site. Here are some reasons why:

  • When ordering through our Web site, your Web browser encrypts all of your personal and credit card details before being transmitted to us across the Internet.
  • None of your credit card details are stored on our Web server or any other machine that can be accessed from the Internet.
  • Alternatively you can place your order by speaking to one of our Customer Services representatives who will process your order and create an Internet logon for you. You can then connect to our Web site and download the products that you have bought.

Worried about Viruses? We at 4Team Corporation, ensure any product you download from us is virus free. All products are virus checked before we securely encrypt them onto our Web site. We run virus checkers on our Web servers every day.

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Refund Policy

To make sure that you or your organization is ready to utilize this product, we strongly recommend that prior to purchasing you install the Free (limited functionality) or Trial Version (full functionality during 14 days), which can be downloaded from the product website.
We are eager to make sure that you will be really happy with your purchase. We will refund your money if our technicians are not able to make our software work on your computer during 14-day money back performance guarantee period after the purchase.
Our Refund Policy may differ depending on the product. Please check the Refund Policy page on the product website. It can be found under the “Pricing” section of each website.
Product bundles are not refundable.

To make sure that you or your organization is ready to utilize this product, we strongly recommend that prior to purchasing you install the Free (limited functionality) or Trial Version (full functionality during 14 days), which can be downloaded from the product website.
We are eager to make sure that you will be really happy with your purchase. If you are not satisfied, for any reason at all, please contact us within 14 days from your purchase and we will give you a full refund.
Our Refund Policy may differ depending on the product. Please check the Refund Policy page on the product website. It can be found under the “Pricing” section of each website.
Product bundles are not refundable.

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Volume Discount

The more you buy, the more you save. Price breaks start at 10 licenses (on some products at 2). If you have any questions regarding this, please contact us.

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Non-profit Discount

Send us your NPO-statement of tax exemption by fax or an email and indicate the name of the actual purchaser and his/her email address, where we can send the Promo Code that will generate the discount.

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Troubleshooting and Support procedure (Get Support)

  1. Make sure that you are running the latest version of the product on all your members' or personal PCs. You can download the latest product release from 4Team Corporation product website by clicking here (Downloads).
  2. Make sure your Office/Outlook is updated with the latest updates that improve the stability and security of Microsoft Office. In order to keep Microsoft software up to date, check if the Windows Update is set up and automatic updating is turned on. Click here to learn more about Windows Update.
  3. Check Systems Requirements from Product Documentation.
  4. Refer to Installation procedure from Product Documentation.
  5. Search the product FAQ from Product Documentation.
  6. Contacting Support: If you cannot solve your problem by any of the previous steps, please send the Bug Report email (Help -> About) to support@4team.biz, or submit the Online Support Form, or use Live Help with the following information:
  • A detailed description of the problem. Include the steps you have taken to attempt to solve the problem already and, where appropriate, the steps to take in order to repeat the problem.
  • The Product version that you are running (Help -> About).
  • The operating system and Office/Outlook version of the computer running the product.
  • Screenshots if available (press PrintScrn on the keyboard and paste (Ctrl + V) to the Word or any available picture editor).

Note: Please remember to keep all of the conversation history when you reply to our emails.
Click here to submit the Online Support Form. go to Contact us

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Contact us

4Team Corporation
5645 Coral Ridge Dr #211
Coral Springs
FL 33076, USA

Phone numbers:
USA: +1 (954) 796-8161
UK: +44 20 3371 8464
CA (Canada): +1 647 477-3340
FR (France): +33 1 86 26 42 60
Fax: +1 (954) 780-3795
E-mail: sales@4team.biz
LiveHelp: click here to chat/feedback
Skype: teamcorporation

Customer Support working hours:
Monday - Friday
3:30AM-6:00PM EST

Skype Me?!

Please use Troubleshooting and Support procedure before you call us.


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Resellers/Affiliates

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About us

4Team Corporation is a software production company working in Software Industry since 1999.

Our primary objective is to provide our customers with affordable personal and workgroup management solutions. Our software products are developed to improve the productivity and efficiency of a workgroup that uses Microsoft Office programs as its software basis.

Among our most popular products and services are:
Duplicate Killer, Sync2, ShareO/ShareOutlook, SendLater, ShareCalendar, Safe PST Backup, OST2, vCardWizard.

We are proud to render our services to medical and law offices, software, communication and construction companies, etc. Among our customers are: AT&T Broadband, Cisco, Merck, U.S. Department of Energy, Police Departments, churches, schools, Chambers of Commerce, etc.

We believe that our products will help companies of any size to succeed in business.

Your success is our success!
4Team Corporation

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Product Info
Download Free Edition No commitment. Cancel anytime.
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Buy OST PST Viewer Pro Buy now Software you can trust

MIGRATE OUTLOOK

TO OFFICE 365

Sync Microsoft Outlook

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Phone in US: +1 (954) 796-8161
Customer Testimonials
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My company just moved to the Microsoft Exchange, and we had to find the solution to convert the pst files to ost. I have found this program via the internet and it works perfectly, we are considering ..."
Jeffrey, USA See more
4Team Corporation
5645 Coral Ridge Dr #211
Coral Springs
FL 33076, USA
USA: +1 (954) 796-8161
UK: +44 020 3371 8464
Canada: +1 647 477-3340
France: +33 1 86 26 42 60
Fax: +1 (954) 780-3795
Skype: teamcorporation
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